Our 30-Day Return Policy
To make a return, please email us for RMA# (Return Merchandise Authorization Number) and instructions.
- We want you to be happy with your order. We will gladly accept the return of unopened items in the original seal and packaging within 30 days from the date of purchase.
- We cannot be held responsible for returned items that become lost or damaged in transit. We do not refund shipping fees. You must send a copy of your original receipt with the return. Returns will be processed within 5 days of receipt. We will email you a refund receipt once returns has been processed.
- In the event your order has included a free gift with purchase, the free gift must be enclosed with your return and must be in new unused condition. If your free gift has not been returned or has been used the retail value of the gift will be deducted from your refund.
- Customers must notify us immediately upon receipt of any incorrect product shipments. Upon notification, we are responsible for providing the correct item or items to the customer. Disclaimer: Healthy Glow, LLC DBA, healthyglowskinstore.com provides current Obagi users with the products they love at prices that are unmatched. We are not liable for customers who are unsatisfied with the results of a product, have adverse reactions to a product, have received a product that is damaged due to USPS shipping, or who wish to return a product for any reason other than incorrect order fulfillment. Accordingly, healthyglowskinstore.com advises customers to consult one of our physicians or aesthetic professional prior to placing any orders online.